SHADOW spans a range of industry sectors including retail, government, education, tourism, health care, professional, hospitality and general business environments. RSI offers this application to all customers of all sizes with scalability in mind. Revolution Web Call Accounting is a popular completely browser based application with an embedded SQL database, built-in Web server and automated job scheduler.
RSI has you covered with compatibility on both platforms. Additionally, RSI offers both products for various industry verticals for seamless integration to industry software such as hotel property management systems and professional accounting packages. RSI has unveiled a new website that is exclusively designed to meet the needs of Avaya customers. The site has been configured to include Avaya Compliant Solutions and Nortel Compatible Products that are lab tested and recognized around the globe.
The Nortel assests are broadly accepted worldwide. RSI is strategically positioned to assist Nortel customers and those migrating to Avaya or other platforms. Our applications are designed to work with the latest technologies. Founded in , RSI is a developer and manufacturer of leading-edge communications management solutions.
RSI and Komutel Inc. RSI will add the Komutel productivity and presence console applications to their Total Unified Communication Management Solutions portfolio which also includes call accounting, hotel billing, switch configuration and mobile tracking.
The agreement will facilitate the market acceptance and expansion of a complete umbrella of applications designed for leading manufacturers of unified communication gear including Avaya, Cisco, Mitel, ShoreTel and Nortel. Visual Rapport SIT is a unified telecommunication productivity tool offering exclusive and enriched features such as information management, resources status and presence management.
This solution is compatible with major telecommunication platforms such as Avaya, Cisco, Mitel, Nortel and Asterisk. Visual Rapport SIT is used in multiple vertical markets including security, healthcare, business operation, dispatch, emergency services and contact centers.
We look forward to working with RSI to provide customers with robust Unified Communication applications. Komutel is a high technology business focused on the development and marketing of innovative and cost effective telecommunications solutions.
Komutel call centre solutions provide intelligent call queuing, real-time statistics and historical reporting in single site or networked multi-site environments.
Komutel solutions are recognized in the telecommunications industry for their user friendly operation, performance enhancing analytics, reliability and return on investment. Komutel recently acquired Convertec Inc. Our customer installations include small to medium SMB and large enterprise organizations.
Our dealer network includes major telephone companies, PBX and IP switching manufacturers, interconnects, equipment vendors, hotel and motel management companies, alternate long distance providers and consultants.
More information can be found at www. Hosted Call Accounting sometimes referred to as web call accounting is a fully managed Software as a Service SaaS alternative to purchasing hardware and software and expending internal resources.
These services can be strictly for basic incoming and outgoing telephone call tracking from a PBX system or all encompassing of the entire communication ecosystem. Many organizations have high overhead costs, staff turnovers and little time for in-house software.
Hosted call accounting is managed by the provider; the end user accesses the services via a simple browser anywhere, anytime. There is generally no requirement for additional software.
Hosted call accounting helps organizations manage their communication facilities. Management issues include controlling abuse, increasing staff productive and equipment provisioning. This service is a suitable solution for health care, educational institutions, government agencies and general business. Traditionally call accounting involved the printing of hundreds or thousands of pages of activity detailing or summarizing telecom facilities by division, call center or end user.
Hosted call accounting gives managers the option of reviewing the same data online in concise easy to read reports and charts. You can print only the detail you really need. No longer is there a need for one dedicated computer system to handle your call detail records. Often when an organization changes, upgrades or replaces hardware internal call accounting software is also replaced.
Hosted call accounting can make hardware changes and migration seamless. By joining you are opting in to receive e-mail. Promoting, selling, recruiting, coursework and thesis posting is forbidden. Students Click Here. Is an SMDR device required for detailed call accounting reports? Does anyone know if Tapit works well on BCM? You can use your tapit with the BCM.
You will get the same type of call reporting that you do with the Norstar. How can I view the call detail information that's available with the standard software the BCM was installed with? It's not so much software that is installed in the BCM. It looks much the same as if you were to hook up a laptop to the SMDR and look at the data using Hyperterminal.
Thanks for the info. Shadow UC Analytics. Call Recording Playback. Call Accounting. Emergency Notifications. Team Collaboration Analytics. Meeting and Conferencing Analytics. CRM Integrations. Services Professional Services. Subscription Services.
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